The Postgraduate Business Psychology Conference 2008

 

   
Generations @ Work:
Understanding Their Impact on the Working Environment

Jacqui Harrington

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Summary

Unique to our era today are the dynamics of four generations of employees sharing the same working environment. Conflicts of the differing generational values can hinder performance of the individual and weaken the overall success of the organisation.


As information flows in all directions and the most recent generation enters the workforce the challenge for leaders is not only to better understand the differences between the generations but to embrace their different perspectives to bring out the best in everyone. This appreciation of diversity allows each group to contribute and be a part of the growth and success of the organisation.


By understanding these differences organisations can achieve real strategic advantages by creating a flexible working environment that values all people regardless of age.


In this participative workshop participants will have an opportunity to:


• Explore the four generations in the workplace, and define them by experiences and events.
• Compare and contrast the values and the potential outcomes of generational interaction.
• Consider and identify potential problems when different generations fail to understand each other • • Explore how best to attract generations to an organisation
• Consider what the next generation may bring to the workplace

 

Biography

Jacqui Harrington is a highly experienced and commercially focussed business psychologist and change consultant. Her career spanned 20+ years within international ‘blue chip’ global organisations, growing and developing organisations through HR, operational, and sales initiatives, before launching HHR Associates in 2004.


HHR Associates’ focuses on people, organisation and space: creating strategies for high performance workplaces by enhancing effectiveness through performance. Major clients have included PricewaterhouseCoopers, British Telecom and ISG plc with projects ranging from the psychological impact of the working environment, post occupancy evaluations and relocation/change management.


Jacqui is also a visiting lecturer at the University of Westminster in both business and sports psychology; an experienced facilitator and coach and qualified in the use of psychometric assessments.

 

dept_psyabpDr Stephen Benton